What happens if I change my address?
Please let us know if you change your address by using Member Self-Service.
Alternatively, please complete the 'Change of Name or Address’ form or call us on 01603 495923.
What happens if I change my bank or building society details?
You must let us know if you change your bank or building society details by completing the 'Bank or Building Society Payment Details' form, available from the Resources section.
What happens if I move overseas?
We can continue to pay your pension to a UK bank or building society account.
Please contact us in regards to our policy for payments that differ from this payment method.
How will my divorce impact my pension?
You and your partner will need to consider how to treat your pension as part of any divorce/dissolution settlement.
Life cover
As a member of the Scheme you have valuable life cover, which is a lump sum paid on your death. If you have previously expressed the wish for your husband, wife or civil partner to receive this, you may want to fill in a new 'Expression of wish for payment of death grant' form (available from the 'Resources' section), to let us know of any changes.
Please contact us for more information.
I want to...
Reduce my contribution
As an alternative to opting out, there is an option to stay in the Scheme but pay a reduced contribution.
Increase my pension
There are two ways you can pay more to top up your pension.
Leave the scheme
If you leave the Scheme before you retire, you can choose what to do with your pension in the Pension Scheme.
Opt-out
If you wish to cancel your membership you're free to opt out from your next pay period.
Register a death
When you die it is important that whoever is looking after your affairs lets us know as soon as possible.