ANNOUNCEMENT
Member Self-Service upgrade
We’re excited to announce that Member Self-Service is getting an upgrade! Starting 16 December 2025, all members—whether you’re already registered or signing up for the first time—will need to use a unique email address to complete registration on our new site. To get started, simply click the Member Self-Service link at the top of our website to create your account on the new site. Thank you for your cooperation as we improve our services.
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Christmas and New Year opening hours
The Norfolk Pension Fund will close for the festive break at 12.00pm midday on Wednesday 24 December. We will open again at 8.45am on Friday 2 January. Merry Christmas and best wishes for 2026!
Annual Benefit Statement
The 2025 Annual Benefit Statement for Active members is available to view on Member Self-Service.
Please click on the links below to download documents from your Annual Benefit Statement.
- A Brief Guide to the LGPS
- Annual Benefit Statement FAQs
- Expression of wish for payment of death grant form
- McCloud Remedy FAQs
- Option to switch between sections of the Scheme form
Links to useful websites referred to in your Statement are shown below.
- Check your State Pension forecast
- Independent financial advisers in your area
- Help choosing a financial adviser from MoneyHelper
- Check an adviser is registered with the Financial Conduct Authority
- Digital Midlife MOT
- LGPS member website
- HMRC Annual Allowance
- Please tell us what you think survey
ANNOUNCEMENT
Devolution and Local Government Reform
There have been reports in the news recently about government plans to change how councils are organised and how the Local Government Pension Scheme (LGPS) makes investments. The changes to councils include devolution, under which a new strategic authority with a Mayor may be set up covering both Norfolk and Suffolk. There are also proposals to replace the current county and district council arrangements with single (unitary) authorities. These changes will not affect your LGPS benefits - your pension is safe and guaranteed.
ANNOUNCEMENT
LGPS investment reform
Following the Chancellor’s Mansion House Speech, the Government has published a consultation on Local Government Pension Scheme (LGPS) investments. Please be assured that the proposals do not impact on the benefit structure of local government pensions. Pensions accrued and pensions payment are unaffected and outside the scope of the reform proposals. The Norfolk Pension Fund is currently reviewing the consultation and intends to respond in due course.
ANNOUNCEMENT
Avoiding pension scams
Should you decide to transfer your benefits you should be aware of potential pension scams. Educating yourself and remaining vigilant are key to minimising the risk posed by pension scams.
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Paying in
If you are currently working and paying into the Pension Fund, please click here for more information.
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No longer paying in
If you are a member of the Pension Fund and are no longer paying in, but not yet retired, please click for more information.
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Pensioners
If you are receiving your pension from the Fund, please click here for more information.
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Joining
Please click here to find out more about the benefits of the Pension Fund and how you can join.
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Managing your pension
Increase my pension
You can pay more to top up your pension. Find out more here.
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Leave the scheme
If you have left the LGPS and are joining another scheme you may wish to consider transferring your LGPS benefits to it. Click to find out more.
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Register a death
When you die, it is important that the Fund is made aware as soon as possible. Find out more here.
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Change my details
If your personal circumstances change, you will need to notify us. Click here for further details.
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